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Guide on How to Cancel Yelp Ads

Updated: Nov 14, 2023

How to Cancel Yelp Ads

Yelp is a renowned platform that enables businesses to reach potential customers through targeted advertising. While Yelp Ads can be an integral part of a local marketing strategy, there might be instances when businesses want to cancel or pause their Yelp ad campaigns for various reasons.

In this article, I will outline the process of how to cancel Yelp ads, providing step-by-step instructions to navigate through the process smoothly.

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Introduction to Yelp Ads

How to Cancel Yelp Ads

Yelp Ads is a service offered by Yelp that allows local businesses to promote their services and products through various advertising formats, including sponsored search engines results and display ads. These business page listing ads appear on Yelp’s website and mobile app, providing businesses with a direct line to potential new customers.

Understanding Yelp Business Services

How to Cancel Yelp Ads

Yelp for Business offers both free and paid services. The free version allows businesses to respond to and manage user reviews, post photos, update special offers, and more. The paid version, Yelp Enhanced, offers additional features and benefits, including tools for business highlights, Yelp Verified License, and Portfolio.

Reasons for Cancelling Yelp Ads

There could be various reasons why businesses decide to cancel their Yelp Ads. Some businesses might find that they're not getting the return on investment (ROI) they had anticipated. Others might face budget constraints that prevent them from continuing their Yelp ad campaigns. Some businesses might decide to shift their marketing strategy to focus on other platforms or tactics, while others might simply be ending a specific advertising campaign or promotion.

How to Cancel Yelp Ads

Cancelling Yelp Ads can be done in a few simple steps. Here's how:

For Non-Term Contract Advertising Program

  1. Visit Yelp's Business Billing page.

  2. Under 'Your Products,' click 'Manage.'

  3. Click the 'Cancel' icon next to each paid product or campaign you wish to cancel.

  4. Follow the prompts to complete your cancellation.

  5. Refresh the page to confirm cancellation.

Pausing Yelp Ads

If you're not ready to cancel your Yelp Ads but need a temporary break, you can opt to pause Yelp ads campaigns. Pausing your campaigns stops them from appearing to Yelp users, and you won't be charged for any clicks or impressions during this period.

Cancelling Yelp Ads Over Phone

You can also cancel your Yelp Ads by contacting Yelp's Customer Success team. Call (855) 380-9357 and ask a team representative to cancel your Yelp Ads service.

Cancelling Yelp Ads Online (From the App or Website)

To cancel Yelp Ads from a desktop or mobile browser, follow these steps:

  1. Log in to your Yelp account.

  2. Click on "Yelp Ads."

  3. Select "End Campaign."

Cancelling Yelp Ads by Contract

If you have a contract-based paid service with Yelp, you'll need to check the cancellation terms. For non-term contracts, you can delete Yelp Ads at any time, while for Cost-per-click (CPC advertising program) contracts, Yelp will remove the ads completely upon cancellation. For any paid products or upgrades, the date of cancellation is registered as the expiry date.

Navigating Yelp's Billing Cycle

It's crucial to understand Yelp's billing cycle before making a cancellation. Make sure to cancel your Yelp Ads before the next billing cycle to avoid being charged for the next month's advertising.

Repurposing Yelp Advertising Dollars

Once you've decided to stop advertising on Yelp, consider reinvesting the money in other forms of advertising or marketing strategies. A business owner might choose to invest in Google Ads, which offer a robust ROI, or start a social media ad campaign. Other local business owners might consider investing in a long-term business growth strategy, such as SEO, content marketing, email marketing, and social media marketing.

Managing Yelp Reviews

Managing your online reputation on Yelp involves keeping track of reviews and responding to both positive reviews and negative reviews. Setting up email alerts can help you stay updated as soon as people leave reviews and respond promptly.

Frequently Asked Questions

Can I cancel my Yelp Ads at any time?

Yes, if you are in the non-term contract ads program, you can stop Yelp ads campaigns at any time.

Will I receive a refund if I cancel my Yelp Ads?

No, Yelp does not offer refunds for canceled ads.

Will my Yelp Ads continue to run if I cancel my account?

No, your Yelp Ads will be removed if you cancel your account.

Can I change my advertising program instead of canceling it?

Yes, you can change your advertising program instead of canceling it.

How long does it take to cancel Yelp Ads?

Canceling Yelp Ads should only take a few minutes. You may also pause ads if you choose to do so.

Can I cancel Yelp Ads using the mobile app?

Yes, you can cancel your Yelp Ads using the Yelp for Business app.

Will my billing stop immediately after I cancel my Yelp Ads?

No, your billing will stop on your next billing date.

Can I restart Yelp Ads after canceling them?

Yes, you can restart Yelp Ads after canceling them.


Canceling Yelp Ads can be a straightforward process when you follow these outlined steps. Whether you want to pause your ads temporarily or cancel them completely, this guide has hopefully provided you with the necessary information to navigate the process effectively.

I am RayCee the Artist, a professional portrait photographer, event photographer, and wedding photographer, and if you would like to schedule a photoshoot with me, please contact me at!

Also, be sure to follow me on Instagram and YouTube!


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